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Frequently Asked Questions
Order & Shipping
At the moment we only deliver across the United Kingdom (excluding Channel Islands and Gibraltar).
Standard delivery within the UK usually takes 3-7 business days, depending on your postcode. We also offer expedited shipping, please see our Delivery policy.
Returns
Yes, we do. You can return your order within 30 days of delivery subject to a £4.95 return charge which is deductible from your refund total.
All goods, including the branded outer packaging/dust bag must be in new and unused condition and accompanied by the original receipt for us to process the return.
For full details please read our Returns & Refunds policy.
Refunds will be processed within 14 business days after we receive your returned item.
Product Information
Our leather goods are made in India.
Store all Forest & Firth leather goods in a moisture free area.
For storing bags, it is best to use the dust bag provided when not in use.
Wallets should be stored in the presentation box away from direct sunlight when not in use.
For more advice, read our Product Care Guide.